About this skill
Prohibited-items checks connect the search lane with the venue policy. The linked guide discusses explaining that policy, the storage arrangements a site may offer and the record of an interaction.
For a team session, start with your own prohibited-items list. Compare how the policy is explained to visitors and identify the arrangements for items that can be stored. The guide includes receipts, item records and the outcome of the interaction as useful discussion points.
This topic pairs naturally with bag checks and refusal-of-entry videos. Together they let a trainer follow the visitor journey from the initial check through to the decision communicated at the door.
What to focus on
- Locate the prohibited-items list used by your venue.
- Review how the policy is explained during an entry check.
- Identify the record and receipt arrangements for stored items.
- Connect a search outcome with a clear entry decision.
When this is useful
A briefing on the venue policy before staff begin entry checks.
