About this skill
This video appears in Working on shift and focuses on the question of police support. It can be used to prompt a review of the escalation arrangements staff are expected to follow.
Ask the group which situations and uncertainties they want to discuss after viewing. Connect that conversation with the site’s contact information, reporting process and the training relevant to their role.
What to focus on
- Identify questions about seeking police assistance.
- Review the site’s escalation and contact arrangements.
- Discuss the information needed to explain a situation clearly.
When this is useful
A team refresher on escalation and external support.
