About this skill
This lesson provides a setting-wide view within Working on shift. It can help frame a conversation before the group moves into specific topics such as queue management, communication or supporting vulnerable people.
Use a familiar shift to identify the questions you want the video to address. Afterwards, connect those questions with the venue briefing and discuss which topics need a focused follow-up.
What to focus on
- Identify the risk questions relevant to your venue.
- Connect the discussion with the shift briefing.
- Choose a specific subject for further refresher work.
When this is useful
A team briefing or wider review of night-time security work.
