About this skill
This lesson sits with the library’s material on supporting vulnerable people. It can prompt a team to review the medical-assistance arrangements at its venue.
While watching, note the situations and questions you want to discuss with the trainer. Use the follow-up conversation to clarify the local contact arrangements and the information staff may be asked to provide.
What to focus on
- Identify questions about seeking medical support.
- Review the medical-assistance contacts used at your venue.
- Discuss what information your team would need to communicate.
When this is useful
A site briefing on access to medical support.
